Star Plan

Patch Management

Progress Technologies “Star” package’s patch management features provide comprehensive, automated control over operating system and third-party application updates from a single, unified console.

• Automated Patching Workflows: Automates the entire patch lifecycle, from discovery and assessment to deployment and verification, minimizing manual effort.
• Broad Coverage: Manages updates for Windows operating systems (workstations and servers) and a vast catalog of over 7,000 third-party applications (e.g., Adobe, Chrome, Zoom, Slack).
• Policy-Based Management: Allows for the definition and enforcement of granular patch policies across different clients, departments, or device types, enabling customized control over which patches are approved and when they are deployed.
• Scheduled Deployment: Patches can be scheduled during off-peak hours or defined maintenance windows to minimize disruption to end-users and business operations.
• NOC-Assessed Updates: Network Operations Center (NOC) expert team pre-screens and tests all Windows security updates, providing recommendations to help IT teams deploy critical updates with greater confidence and less risk.
• Centralized Visibility and Reporting: Offers a unified dashboard for real-time monitoring of patch status, success/failure rates, and overall compliance across all endpoints. This simplifies auditing and demonstrates value to clients.
• Compliance Management: Built-in reporting helps organizations meet various regulatory requirements (e.g., HIPAA, GDPR, PCI-DSS) by providing documentation of patch status and security posture.
• Rollback Planning: Facilitates the creation of rollback and disaster recovery plans to quickly revert systems to a stable state in case of unforeseen issues caused by a patch.
• Integration: Seamlessly integrates with the solution for automated ticketing, SLA tracking, and billing, as well as with other tools
• Alerting: Generates intelligent alerts for failed patch installations or missed updates, enabling proactive remediation.

Antivirus Protection

Progress Technologies “Star” plan provides core antivirus features including real-time protection against viruses, automatic updates, and both automatic and manual scanning options. It uses next-generation protection, including machine learning and behavioral analysis, to detect and block emerging threats, and offers additional features such as browser protection and parental controls.

• Real-time protection: Continuously monitors your system for suspicious activities and files, blocking threats before they can cause harm.
• Malware and virus detection: Detects and removes viruses, ransomware, spyware, and other malicious software.
• Automatic and manual scanning: Performs regular automatic scans and allows users to run manual scans (quick, full, custom, or offline) and exclude specific files or processes.
• Automatic updates: Automatically updates to ensure it has the latest security features and threat definitions.
• Next-generation protection: Uses advanced techniques like machine learning, behavioral, and heuristic analysis to detect and block new and emerging threats.

Malware Protection

Progress Technologies “Star” plan provides malware protection through features like real-time scanning, cloud-based threat detection, and network protection to block malicious files and suspicious activity. It also includes advanced features like Endpoint Detection and Response. AI-driven anomaly detection offers deeper threat analysis and response capabilities.

• Real-time protection: Continuously monitors the device for suspicious files and activities, scanning programs, files, and websites as they are accessed.
• Cloud-powered protection: Leverages cloud intelligence for near-instantaneous detection of new and emerging threats.
• Network protection: Provides real-time protection against network intrusions and attempts to gain remote access to your device.
• Firewall: A built-in firewall monitors and blocks suspicious incoming and outgoing network traffic.
• Threat intelligence and reputation-based protection: Uses global threat data and machine learning to protect against phishing and potentially unwanted applications.

Ransomware Security

Progress Technologies “Star” plan offers ransomware protection through a combination of preventative measures and real-time defense, including Controlled Folder Access, which safeguards important files by blocking unauthorized apps from making changes. It also uses cloud-delivered protection and automatic sample submission to quickly identify and neutralize new ransomware variants globally. Additional features include behavioral analysis to detect suspicious activity like mass file encryption, and the integration of Antivirus, SmartScreen, and attack surface reduction rules for comprehensive defense.

• Controlled Folder Access: Protects data by allowing only trusted applications to modify files in protected folders, which can be managed through various tools.
• Cloud-delivered protection: Connects to the threat intelligence network to analyze threats in real-time and quickly defend against emerging ransomware variants.
• Behavioral analysis: Uses machine learning and other techniques to identify and stop ransomware by detecting suspicious actions, such as a program suddenly encrypting a large number of files.
• Automatic sample submission: Automatically sends potentially malicious files to the cloud for analysis, and if the file is identified as ransomware, a defense is distributed to all Defender users.
• Attack surface reduction rules: Limits the ways in which threats can attack your devices by configuring specific security settings, such as blocking certain behaviors and network access.
• SmartScreen: Blocks potentially malicious websites and apps, preventing users from downloading or accessing dangerous files.
• Tamper protection: Prevents attackers from disabling or altering security settings, ensuring the protection features remain active.
• Automated investigation and remediation: Automatically investigates and responds to threats on endpoints to disrupt attacks and mitigate damage.